I have used Kim and Rob McConnell with Made in the Shade Blinds in Pittsburgh on three different occasions. I kept coming back to them because they offer a quality product at an excellent price. Rob and Kim are a team that work so well together. Their work standards are of the highest quality. They deliver the product in a timely manner, and clean up everything before they leave. Rob and Kim truly care about their customers. I recommend them to all my friends and would use them again.